Creating an Open Feedback Culture: Sharing the Good, Bad & Ugly
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Creating an Open Feedback Culture: Sharing the Good, Bad & Ugly

When: Thursday, September 26, 2019
8:30am-10:30am | Program begins at 9:00am
Where: TechNexus
20 N. Wacker Dr, 12th Floor
Chicago, Illinois  60606
United States
Contact: Kaylin Berg

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Feedback is like physical exercise: good for everyone, hard to get started, but easier to maintain. Similar to exercise, you need to make feedback a habit until it’s embedded into your daily routine. Many people put off sticky situations or tough conversations until they become ugly emergencies, but the smartest professionals prevent messes by sharing regular doses of feedback. It’s all about building a foundation of trust and communication through open and honest feedback.

Companies are moving away from the one-time annual review to a model that encourages regular check-ins, spot coaching, and real-time feedback that is constructive for the future instead of reflective of the past. This program focuses on when, what, and exactly how to state what needs to be said to keep communication lines open in any working relationship. To minimize the apprehension that typically accompanies feedback conversations, participants have a chance to practice through a variety of real-world situations. In the end, everyone feels empowered to deliver and receive feedback on an ongoing basis.

Participants leave this program with the ability to: 

  • Give honest reactions without candy coating or lecturing
  • Balance caring personally and challenging directly
  • Decide whether to speak up publicly vs. privately
  • Fine tune delivery of bad news or constructive criticism
  • Pattern monthly conversations to keep lines open

This program shows how to lay the foundation for honest communication, trust and meaningful feedback throughout your organization and across all levels. 

Space at this workshop is limited due to the format of the course.



Category Pricing
Member complimentary
Nonmember $75


Refunds for paid tickets are only available up to five business days prior to the event.


Meet the Speaker:

Brad Karsh, Founder & CEO, JB Training Solutions

Brad Karsh is the Founder and CEO of JB Training Solutions. An accomplished public speaker and generational expert, Brad has been featured on CNN, CNBC, and Dr. Phil, and has been quoted in all-but-one of the following publications: The Wall Street Journal, The New York Times, Fortune, USA Today, and Tiger Beat. Brad is also the author of three business books including the critically acclaimed Manager 3.0: A Millennial’s Guide to Rewriting the Rules of Management, which you can read in Mandarin (assuming you can read Mandarin).

Prior to creating JB Training Solutions, Brad spent 15 years at advertising agency Leo Burnett in Chicago. Today, Brad travels the world speaking at major organizations including Google, Marriott, Discover, Eli Lilly, and The Chicago Blackhawks, among many others. Brad presents annually at the Society for Human Resource Management National Conference and was ranked #1 out of more than 200 speakers. When he’s not enjoying a copious buffet, you can find Brad playing racquetball or drafting the perfect fantasy football roster. Brad is left-handed.


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20 N. Wacker Drive, Suite 1200
Chicago, IL 60606

PH: 1.312.435.2805