News & Content: Member & Partner News

How CityBase is using tech to give all citizens equal access to govt services

Monday, April 16, 2018   (0 Comments)
Posted by: Sandy Thomas
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Paying a parking ticket. Setting up utilities. Filling out forms. These tasks represent necessary drudgery for most — but for someone who doesn’t speak English, lacks transportation or has limited access to the internet, it can be nearly impossible.

Most people don’t think about these challenges when they’re ponying up 50 bucks for a moving violation, but CityBase does.

The tech company works with local governments across the U.S. to not only solve tech issues, but human issues, too. They aim to eliminate patchwork websites and broken links. They’re working to replace those dreaded trips to City Hall — where the lines move slower than dial-up internet — with easy-access kiosks, simple navigation pages and forms that are a click away.

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