ITA Spotlight: CSW Solutions
Monday, January 21, 2019
Posted by: Kaylin Berg
Yoel Sommer, Managing Partner, CSW Solutions, @cswsolutions
Shaping the future of Software...to optimize the way you do business...
In 25 words or less, what is [CSW Solutions] all about?
We are a software development firm. We build custom web and mobile apps and provide cloud solutions. Our mission is to help businesses achieve their goals with the aid of technology and its many advantages.
What problem do you solve and how do you solve it better than the competition?
There are many businesses that can benefit from technological innovation and investment to improve operations and reduce costs. We create and build technology solutions to help those businesses do just that. What separates us from the competition is our level of detail and our formative services. We work with every level of the company to provide superior client care in both responsiveness and attentiveness to the needs of the company.
How did you get started?
Ray Comas and I were both working as software developers for a software development company. We both had entrepreneurial aspirations and decided that we wanted to open our own software consulting company. In 2005, we decided to take the risk and go for it and opened CSW Solutions, Inc. We completely bootstrapped the company and started with zero investment. It was just the two of us with our laptops working from Ray’s kitchen to build up the business. By 2007, we grew beyond our capabilities, moved to an office space downtown and started to hire employees.
What are the biggest challenges you face as you scale your business?
One of our biggest challenges is acquiring new talent as a small company in a very competitive market. It is also our goal to maintain a certain level of superior customer service, so we strive to keep that in mind with our growth; as it is often the case that growth compromises the integrity of the company.
What motivates your employees to come to work every day?
Part of the foundation of our business is the value of each individual team member and in turn we treat all our employees like an extended family. We share our challenges and our victories with that honest and familial charm. So with that, a good sense of humor is also crucial to our success within our team.
Why does CSW Solutions call Chicago its home?
I’m an immigrant from Israel and my business partner Ray is an immigrant from Cuba. We both moved to Chicago, around the same time and Chicago always felt like our home away from home. It truly feels like the heart of America with its presence as a formidable business economy and a growing technology hub. Chicago is an amazing city to live and work in; there are numerous opportunities along with warm and welcoming people.
What do you do to encourage constant growth and change for your employees?
As mentioned before, each person is an asset to our company, and we like to show our appreciation throughout the year. Company outings and transparency really help to give everyone a sense that they are being heard. This not only encourages positive changes and opportunity but nurtures those qualities that make each of us grow with the company.
How does CSW interact with the Chicago community?
Our company has worked with mainly Chicago-based businesses; from small businesses to museums and financial institutions. We do all our work in-house so you know you can stop by and see us any time! We are solely Chicago made and proud and so are many of our clients.
What is the top reason employees would say they love working for CSW?
Many would say that it is both our accessibility and amicability that makes it easy to love working for us.
What makes CSW stand out?
We stand out because we are one of the only software development firms out there that you can form a solid relationship with, built on trust, honesty, and integrity.
What is the one thing CSW cannot live without?
What’s the coolest perk CSW’s office has?
Our office is located at the heart of Michigan avenue. We have a great views and even better people.