ITA Spotlight: WeWork, Thomas Grilli, Manager Technology Services - Midwest
Monday, April 15, 2019
Posted by: Kaylin Berg
Thomas Grilli, Manager Technology Services - Midwest, WeWork
Chicagoan by birth or relocation?
I was born in Palos Heights, IL.
If you relocated, what brought you to Chicago?
I received a job within the city and moved to Chicago in 2014.
How did you come to work with WeWork?
I applied and received the job in July 2016. WeWork was looking to grow its operations team in the Midwest, and I was lucky enough to find the opportunity at the perfect time.
What about WeWork was appealing?
The ability to be the first tech hire in Chicago and help build the IT support model within the territory.
What other roles have you held in the industry? How did they lead you to where you are now?
I started as an IT support technician at Chicago Heights District 170 during my college summers. I learned a variety of skills troubleshooting with Macs, PC’s and Chromebooks that built my resume to lead me into being a manager today at WeWork.
Out of all the positions you've held, which one is the most interesting?
WeWork by far. The ability to be a part of a mission to help change the culture of workspaces has been a dream come true.
What do you like most about what you do?
I truly enjoy helping people and creating solutions for their technology challenges. The industry is rapidly growing and technology plays a big part of how companies complete work on a day to day basis.
What’s the best advice that you’ve ever received?
With most leadership, you're always getting different tips throughout your career. I was instructed at an early time in my career to always find the right work-life balance. Both areas are important to succeed in on a daily basis. There need to be challenging tasks both at work and in your home life provide a sense of accomplishment.
What is the one thing that keeps you up at night?
Lately, it has been the Chicago Cubs slow start to the season. My grandfather is a die-hard fan and we talk every week about the Cubs. Being a lifetime fan, we always find a way to be optimistic and believe they will turn it around soon!
What kind of technology could you not live without?
It would be really difficult not to have a laptop. There are so many programs and applications to help with continued learning and research. I always enjoy new product launches that provide new features and better experiences.
What is the coolest thing you’ve developed or project you’ve worked on?
While working for Chicago Heights District 170, we made it an initiative to provide technology devices to help all kids learn with technology. It was a one on one program and each student was provided with a device to complete projects. Working with the kids and seeing their excitement combined with technology was truly inspiring.