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Top Technology Trends for 2020: A Mindsight Futures Report

Friday, January 17, 2020   (0 Comments)
Posted by: Abbey Kwiat
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Siobhan, Technical Writer, Mindsight


Each year, we lay out advancements affecting the technology industry – those that have happened and those that have not yet come to pass – to better understand potential roadblocks in the year ahead and how organizations might adopt new technologies to overcome those obstacles.

2019 was a rich year for technological advancement. Whether you are fascinated by cybersecurity or network infrastructure, data center hardware or the public cloud market, there was a lot about which to be excited. The MIT Technology Review had Bill Gates identify the biggest technological leaps of 2019; he hit the mark, including everything from robotic dexterity and predictive analytics to wearables and AI voice assistants.

2020 promises to be an interesting year, offering up new dreams and opportunities. Our analysts reviewed the potential for growth and advancement in the year ahead to help us curate this list of the top technology trends for 2020 – and beyond.

Increase In Cybersecurity Threats And Spending


Back in 2016, Cybersecurity Ventures predicted cybercrime damages would cost the world $6 trillion by 2021. Today we are more than halfway to that benchmark, which appears to be holding steady. Cyberattacks are the fast-growing crime in the U.S., and everyone from journalists to PR teams are taking note. With the increased visibility of cybersecurity threats, consumers and the companies they support are taking action. The cybersecurity market has grown more than 30x in the last 13 years, and security spending is outpacing IT spending overall.

The threats are very real. From DDoS to ransomware, zero-day exploits to massive data breaches, businesses and individuals are affected every day; in fact, ransomware claims a new victim every 14 seconds.

Read more about the history of cyberattacks here.

To protect themselves and the data on which they rely, businesses are looking to data backups and validated disaster recovery programs. Taking the time to roadmap and test a disaster recovery strategy can go a long way toward recovering from what should be an anticipated ransomware attack or data breach.

Yet even if your data is recoverable, your reputation may never be salvaged. That’s why 2020 will be the year businesses around the globe adopt more targeted security guidelines, invest in security awareness training, and examine security postures to refine the solutions they use.

Cloud Semantics


The cloud almost always comes up in any disruptive technology conversation – and rightfully so. Cloud computing has completely changed the way companies do business, users access and share services, and even the kinds of businesses being built.

2019 saw a great deal of semantic debates. These disputes will take center stage as analysts refine the definitions of multicloud, edge computing, and continue refining the more fundamental private, public, hybrid cloud terminology. These debates have purpose; with an improved understanding of why and how companies are using the cloud, strategic cloud deployments will be more successful.

This is precisely why cloud repatriation is so prevalent. A lack of understanding around cloud use cases coupled with nonstrategic planning left many organizations facing higher costs or hiccups in service delivery. In 2020, businesses will continue shifting workloads back from the cloud, realigning the technology to business objectives, and only then redeploying to the cloud in a more targeted, strategic manner.

The reality is that by 2022, 70% of enterprises will integrate cloud management across public and private clouds by deploying unified management tools, and 50% of new enterprise IT infrastructure will be at the edge. The public cloud market is going to continue to grow. If you aren’t in the cloud yet, it’s time to get on the bandwagon.

Data Overload


The amount of data companies now have access to is massive. Whether it’s the best time to send an email, the speed at which CSRs resolve calls, the incidence rate of targeted security breaches, or how many customers purchase crunchy pickles – there is no end to the quantity of data collected.


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