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Medtelligent Offers Family Engagement Tools for Free as Physical Distancing Continues

Monday, May 11, 2020   (0 Comments)
Posted by: Abbey Kwiat
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Medtelligent Offers Family Engagement Tools for Free as Physical Distancing Continues in Assisted Living Communities


Medtelligent, Inc, provider of ALIS software for assisted living, memory care, and independent living communities, today announced that its ALIS Connect product will be offered free through September as assisted living communities increasingly look for ways to efficiently engage families while “no visitor” policies remain in place to slow the spread of coronavirus. 

ALIS Connect includes social sharing, health profile information, and bill payment features that help communities provide excellent customer service while maintaining a focus on resident care. 

“We’ve seen an uptick in demand for ALIS Connect among our existing customers as communities work to keep families up-to-date about what’s going on ‘in the building’,” said John Shafaee, chief executive officer of Medtelligent. “At the same time, staff is burdened by new routines and processes. Communities are looking for efficiencies now more than ever. ALIS Connect can provide that in the form of streamlined communication and realtime access to a resident’s health profile information. If that saves a few minutes or hours of a nurse or community engagement manager’s time, we think that’s a meaningful contribution.” 

ALIS Connect allows invited family members and authorized community team members to:

  • Share updates through a private social feed;
  • Access health information including assessment and medication information and; 
  • View and pay bills through a secure, PCI-compliant web interface.

“We are seeing firsthand how creatively our customers are responding to the changes brought about by the COVID-19 crisis. We’re offering the product free through the summer because we want to make sure price is not a barrier to any community that is trying to keep families as connected to their loved one as possible .” 

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