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DialogTech Names New CEO Amid Third Year of Double-Digit Growth

Tuesday, February 27, 2018   (0 Comments)
Posted by: Sandy Thomas
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Leading marketing technology firm elevates Doug Kofoid to CEO; Founder and CEO Irv Shapiro assumes Executive Chairman role

Chicago, IL – February 27, 2018 – DialogTech, the world’s leading provider of marketing analytics for inbound calls, today announced that Chief Operating Officer Doug Kofoid has been appointed Chief Executive Officer. Kofoid’s appointment follows founder Irv Shapiro’s decision to transition from CEO to Executive Chairman. The move comes at a time of accelerated growth for DialogTech, which analyzes more than 60 million minutes of voice conversations each month for businesses that rely on inbound calls to drive growth.

“I handpicked Doug for the COO role 13 months ago with this very promotion in mind,” said Shapiro. “To continue our exceptional growth, having an expert in martech/adtech at the helm of the organization is imperative. And that’s what we get with Doug. He shares my vision to provide the world’s biggest companies with the data and insights they need to convert inbound calls into revenue, while improving the entire customer experience. Today, DialogTech serves more Fortune 50 clients than any company in our space, and Doug is a critical part of that success.”

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